FAQs
How fast is shipping?
We process orders within 24-48 hours. Standard shipping typically takes 3-5 business days, and you will receive a tracking number as soon as your hat dispatches.
Will these hats maintain their shape?
Yes. Our hats feature a reinforced, high-profile structured front and premium 3D embroidery designed to hold its silhouette even after daily wear.
Are the hats adjustable?
Every Good Shepherd cap features a durable, premium snapback closure, making them one-size-fits-most for a comfortable and secure fit.
How should I clean my hat?
To preserve the 3D embroidery and structured crown, we recommend spot cleaning with a damp cloth. Avoid machine washing to maintain the premium fabric integrity.
What is your return policy?
We offer a 30-day "Hassle-Free" return policy. If you aren't satisfied with the fit or quality, simply contact our support team for an easy exchange or refund.