FAQs

How fast is shipping?

We process orders within 24-48 hours. Standard shipping typically takes 3-5 business days, and you will receive a tracking number as soon as your hat dispatches.

Will these hats maintain their shape?

Yes. Our hats feature a reinforced, high-profile structured front and premium 3D embroidery designed to hold its silhouette even after daily wear.

Are the hats adjustable?

Every Good Shepherd cap features a durable, premium snapback closure, making them one-size-fits-most for a comfortable and secure fit.

How should I clean my hat?

To preserve the 3D embroidery and structured crown, we recommend spot cleaning with a damp cloth. Avoid machine washing to maintain the premium fabric integrity.

What is your return policy?

We offer a 30-day "Hassle-Free" return policy. If you aren't satisfied with the fit or quality, simply contact our support team for an easy exchange or refund.